Testimonials

ClaimStar didn’t charge me any up front money.

I had water damage in my living room, dining room and kitchen. My insurance company only paid for the damage in the living room. ClaimStar came to my home, documented the damage and dealt with my Insurance Company. ClaimStar didn’t charge me any up front money. They bore all the cost, risk and time of battling with my insurance company before I finally got paid. As a busy Real Estate agent it was nice to know that someone was looking out for my interest and that I didn’t have to do anything but make one phone call to ClaimStar.

- Ian F. (NE Philadelphia)

 

It was a blessing to have ClaimStar.

In a few minutes I lost everything. The fire took wife, my home and my truck. While my friends, family, church and neighbors were there for me it was still a blessing to have ClaimStar. They secured my home, helped to contact my family, notified my insurance company and immediately began to put the pieces back together. I didn’t even know who my insurance company was but within the first few hours ClaimStar found out and called in my claim.

They took care of the things I couldn’t and allowed me to worry about what was important, my wife of 56 years. I was able to be there for her in her final moments at the hospital and not have to worry about my home. Within the first few days they were there for me in every way. And while my life will never be the same, ClaimStar made sure that I didn’t suffer any more. I know that Jack still worries about my health and well being. It’s nice to know that there are companies that worry about me as a person first and a client second.

- George M. (Philadelphia)

 

Claim Star did so much more …

Our fire was devastating. Our son was killed just weeks before Christmas and our entire world was turned upside down. Marshall and Hank from ClaimStar spent a considerable amount of time and effort explaining to us what we should expect and what was going to happen. We didn’t hire a public adjuster right away and it wasn’t til months later that we realized we needed one.

Even though we hadn’t hired him, Marshall from ClaimStar spoke with my husband often and was there to answer questions and give advice and guidance. Eventually we hired ClaimStar to write the contents lost in our house, but they did so much more. They ensured that we maximized our recovery for the building and depreciation. They also helped to determine who and what was responsible for this tragedy. This process has been a nightmare and while it isn’t over, it is moving forward finally thanks to ClaimStar.

- Ron and Melinda S. (Phoenixville)

 

ClaimStar has been absolutely awesome!

November 29th, 2008 is a night that I would never forget. Just imagine the worst thing that could happen and losing everything all at once. When you’re in that situation you just don’t know which way to turn, what to do or who to call. Anxiety, fear and panic set in along with a deep feeling of loss.

Jack Feinman, who was a representative of ClaimStar, was truly a blessing that night. Jack was very reassuring. He was on the scene from day one and helped me get through a rough week following my fire. Jack’s calming nature was comforting to me and my family.

With all the debris as a result of the fire, Jack helped me locate my insurance information, pack emergency belongings and find emergency shelter. Jack took the responsibility and secured my property and remained there most of the night until it was secured which took one heavy burden off of me.

Jack, Marshall and the entire ClaimStar team have been with me throughout this entire ordeal. They are highly experienced adjusters who are used to dealing with the mortgage companies, insurance companies, attorneys and contractors. They worked very diligently getting my claim settled quickly and fairly. ClaimStar ensured that I would get the maximum dollar amount that I deserved from my insurance company.

The best part was that I did not have the stress of filing claims and negotiating with the insurance company. ClaimStar did all paperwork, filing and negotiating for me, but they kept my well informed of the process and my claim status.

ClaimStar has been absolutely awesome no matter what questions or how many I asked. The entire team always had time for me no matter what the time of day was. They always made me feel that they had my best interest and were truly concerned about my well being. I would absolutely recommend that this highly professional company represent you on handling your claim should a personal or professional disaster occur.”

- Beatrice J. (Philadelphia)

 

I would wholeheartedly recommend their services to anyone…

I just want to thank ClaimStar for handling my fire claim. Joe and Hank spent a lot of time carefully documenting my loss. The insurance company paid me policy limits on both building and contents claims. I would never have gotten these settlements on my own. Additionally, they handled my additional living expenses claim at no charge. I never had to spend a single minute arguing with my insurer. I would wholeheartedly recommend their services to anyone with an insurance claim.

- Horace K. (Philadelphia)

 

Once ClaimStar got involved, they paid the entire claim.

My insurance company told me that they would only pay for part of my loss because the rest was not covered. Once ClaimStar got involved, they paid the entire claim. I was able to make the necessary repairs and list my property for sale on time. If you have difficulty with your insurance claim, there’s nobody better to have in your corner than ClaimStar.

- Richard O. (Boothwyn)